Frequently Asked Questions
Everything you need to know about your GODA beauty experience.
Are GODA products cruelty-free and vegan?
Yes, all GODA beauty products are 100% cruelty-free and we offer a wide range of vegan-friendly options. We never test on animals at any stage of production.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately.
How can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer samples with every purchase?
We love letting you try new things! Every order over $50 includes two complimentary luxury samples of our best-selling skincare or makeup products.